Work Processes

Strategic Planning Initiatives
Budget Process
Program Review and Approval
Information Systems
Regents Examination
Transfer and Articulation

 

The University System of Georgia is coordinated by the chancellor's office and Board of Regents through a series of processes that evolve from the board's responsibilities for planning and budgetary activities. The current administration has been particularly active and is using the coordinating processes to set new priorities and to redirect the system toward those priorities.

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Strategic Planning Initiatives

Strategic planning, which is the responsibility of the Board of Regents and the chancellor's office, has been a cornerstone of the current chancellor's administration. According to many respondents, the new chancellor had a "window of opportunity" in Georgia when he arrived-with a strong economy, a supportive Governor and General Assembly, and institutions "refreshingly ready for change." In moving quickly to inaugurate his agenda for change, the chancellor initiated the development of a mission/vision statement and a strategic planning process to move the system forward. Most of those we interviewed suggested that the initiatives developed from this process reflect the goals and priorities of the state. These, however, are said to be driven primarily by two people: the chancellor and the Governor. According to one university official, the current state priorities for higher education feature three themes: addressing the needs of the state and distinguishing between the needs and the wants of institutions; placing greater emphasis on working and acting as a system; and emphasizing excellence and quality.

The vision statement, entitled "Access to Academic Excellence for the New Millennium," was developed by consulting the board and the presidents. In separate groups, board members and presidents were asked to identify system issues and priorities, and to provide a vision for the direction which the system should move in the next century. The results of the separate deliberations were said to be similar, and the vision statement was developed from these ideas.

The vision statement suggests that the University System be characterized by "a whole that is greater than the sum of its parts"; "active partnerships with business and industry, cultural and social organizations, and government"; leadership in establishing higher state standards for post-secondary education"; and "the continuing improvement of every unit and of the System as a coordinated whole" through a constitutional board that "requires full accountability from all and that insures responsible stewardship."

Accompanying the vision statement is a set of "guiding principles for strategic action" that are said to guide all policy decisions. One university administrator suggested that the principles "provide the foundation for launching policy directives." These principles are broken down into such areas as: academic excellence and recognition, development of human resources, efficient use of resources, system strength through governance, and effective external partnerships. The chancellor and Regents developed a set of policy directives or initiatives that directly relate to these guiding principles.

The system established a three-phase process for implementing its "change agenda," with each phase lasting about a year. The first phase involved the development of the vision and guiding principles, as well as the specific policy initiatives. The second phase includes the charge to the campuses to develop implementation plans for the different initiatives identified by the board. Task forces on the campuses, composed of students, faculty and community representatives, are responsible for implementation. Through this process, the board sets its direction, and the institutions develop plans in response to those directions. The third phase is the institutionalization phase, where the new initiatives become part of the institutional culture.

The initiatives put forward by the chancellor and the Board of Regents have covered a wide range of issues in higher education. These include: a mission development and review process with a coordinated reformation of missions for all institutions; an admissions initiative that calls for stronger coordinated admissions requirements throughout the system; the creation of active partnerships between the University System and K-12 schools, businesses, and other organizations; a partnership with the Department of Technical and Adult Education; a preschool-to-college (P-16) initiative that aims for a systemic collaboration among all sectors of education; movement toward a semester calendar; faculty and staff development including a post-tenure review system; a new tuition policy; and several other processes. Although campus presidents were consulted on these initiatives, most of the consultation took place by fax; presidents often had about a week to offer comments on initiatives before they were brought to the board. Once developed, the initiatives were issued as very concise statements that listed goals, tied those goals to the strategic planning directives, and suggested some general courses of action for the system and its institutions, but left the implementation design up to the institutions.

The agenda was defined by one legislator as on-going, one that looks to raise standards and to ensure more efficient use of resources. Throughout the process, according to the legislator, there is an effort to make decisions for the university as a whole rather than to foster competition among the separate elements. In all of these initiatives, then, there is a great deal of emphasis on working and acting as a system. The initiatives that got the most attention from the individuals we spoke with included the partnership with the Department of Technical and Adult Education, the P-16 initiative, and the attempt to raise academic standards.

Partnership with DTAE

The partnership between the University System and the Department of Technical and Adult Education (DTAE) is seen as significant because traditionally there has been a fair amount of animosity between these two systems. DTAE includes 33 institutions and enrolls close to 70,000 students in credit programs. There was competition between the two-year colleges and the technical institutes over whether the technical institutes should be able to offer associate degrees and whether they should have courses that are transferable to University System institutions. There are some in the state who think that the technical institutes should come under the Board of Regents, and others who believe the two-year colleges should be under the Department of Technical and Adult Education. The agreement between the chancellor of the University System and the commissioner of DTAE suggests that students should be able to move appropriately between systems but with a concentration on general education in the University System and on job-entry occupational instruction in DTAE.

The agreement between the two systems was a milestone in that it addressed for the first time the conflicts between these two systems, particularly as they relate to the two-year institutions. A council of presidents and academic officers from both systems was formed to help resolve issues of transfer and articulation between systems. As part of this agreement, articulation agreements were worked out where local recommendations are reported to this central council, where decisions are made that bind both systems. The main objective, according to the chancellor, is to get students to start in the right system.

There were two primary reasons for establishing this agreement, according to one respondent. First, it was pragmatic and good for the state, particularly since some technical institutions are across the street from two- or four-year institutions. Secondly, if the system had not addressed this themselves, the Assembly likely would have done so for them because there was concern with excessive program duplication.

Preschool-to-College (P-16) Policy Directive

This initiative attempts to link the entire educational system toward a set of common goals. The Governor is said to be one of the biggest supporters of the P-16 initiative because he is interested in moving toward a seamless educational system. The chancellor has set up P-16 councils in local communities in an attempt to raise the level of educational achievement in the state. The councils are developing plans for collaborative arrangements between elementary, secondary and higher education to address local educational needs.

In addition, a statewide P-16 council was appointed by the Governor to provide policy recommendations and leadership dealing with two specific goals: reforming teacher education and raising curricular standards at all levels, with specific emphasis on students who are considered to be "at-risk" in academic situations.

New Admissions Standards

The recent shift in philosophy for standards, said one campus administrator, "has caused the most heartburn." According to a 1995 initiative, the University System had been operating (since the 1980s) under a dual set of minimum standards that were "little different from totally open admissions."

In 1984, the University System adopted a set of requirements for admission to its institutions. Beginning in 1988, students were "required" to complete a college preparatory curriculum for admission to any institution within the University System. The course requirements were approved by the Board of Regents and endorsed by the state Board of Education. The curriculum required: four units of English; three units each of science, mathematics and social sciences; and two units of foreign languages. Specific instructional emphases in each of these areas were outlined by the board. Individual institutions could set higher standards than those listed, but all were supposed to use these minimum standards.

Institutions were allowed, however, to maintain a second, "provisional" admissions category, and most did so. In fall 1994, some 19 percent of freshmen in the University System had not met the appropriate college preparatory curriculum in at least one area. The percentages of students without these requirements were very small in the research institutions (less than one percent), and then progressively higher in the regional universities, senior colleges, and two-year colleges.

The 1995 initiative criticized the previous board policy as allowing "institutions to accept any number of [college preparatory curriculum] deficiencies even though it defines the college preparatory curriculum as 'essential' for college level work." The initiative goes on to call the system's current requirements "a high school counselor's nightmare" and argues for the need to "raise the bar of expectations" for incoming students and raise requirements for students taking the pre-college curriculum.

Under the new initiative, all institutions, including the two-year institutions, are expected to decrease the percentage of students who come into college without the pre-college curriculum. In addition, the initiative calls for different levels of standards by sector "rather than the lowest common denominator minimum." That is, it suggests that admission standards should be more relaxed at the two-year colleges, with progressively more stringent standards at the senior colleges and research universities. Essentially, the only true "open door" institutions under this new initiative would be the technical and adult institutions.

The language of the initiative also stresses the need for this to be a "companion piece" to the P-16 initiative, particularly as the P-16 efforts are aimed at pre-college programs to improve student preparation.

Assessment of Initiative Efforts

Many respondents agreed that the chancellor has used a top-down approach in developing these initiatives; but they also agreed that this is primarily because his "window of opportunity" is small. Partly because most people think that the initiatives and the direction of the system make sense, the top-down approach has not been questioned. A president said that the initiatives have been well received on campuses, particularly because there were many tangible benefits from the budget initiatives the previous year. Most people are "numb" from all of the activity, says one administrator, and it is difficult to keep up with all of it. Faculty have been "stunned" by the speed with which the changes are taking place, particularly since they have had little involvement in the development of the policy directions, he argues. They have, however, been involved in the development of the implementation plans.

There is not complete agreement in the state on the value of these initiatives, however. For example, a faculty member said that the initiatives are not dealing with the right issues and that the system is distracted by minor issues (like post-tenure review and conversion to a semester system) without addressing more important statewide concerns. The initiatives are a "poor guideline to the future," this individual argued. The greatest resistance to these initiatives, according to one observer, comes from those who have been in the system for a long time and who are more wary of dramatic change.

In general, however, people were very positive about the initiatives and other actions of the chancellor's office. A college administrator said the chancellor has tried to bring some logic to the policy- and decision-making process. "He [the chancellor] earned a mandate to be an agent for change from the Legislature, the Governor, and the college presidents," said one representative from private higher education. Many feel that this mandate has come about because of the strong communication between the chancellor's office and the Governor and Assembly. One political staff member suggested that the chancellor is the impetus for most of the priorities, but that the Governor is clearly supportive and that most of the priorities are probably taken to the Governor before they are finalized to get his support.

Many said they had believed there would be a short "honeymoon" period during which the chancellor would make a big splash and then begin to lose steam, but after a year and a half no one has seen much slowing down. There is some concern, however, that while the ideas are all positive, something tangible needs to come from them. The chancellor has done the right thing by raising the issues, said one state official, and he has made just enough decisions to reassure people, but most things are "being studied." The details on many of the initiatives were still to be worked out at the time of our visit, and some people said that the implementation phase would be the real test for the chancellor. Since that time, detailed implementation plans have been approved by the board for each new policy direction. These implementation plans were developed by task forces of faculty, staff and students. According to one administrator, there is a sense of urgency to the implementation plans, because "Portch has to deliver; he cannot just be seen as a person with ideas."

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Budget Process

State appropriations for higher education include three appropriations: one for the University System of Georgia, one for the Georgia Student Finance Commission, and one for the Department of Technical and Adult Education. Appropriations for the Student Finance Commission include money appropriated from the Lottery for Education account (specifically for the HOPE scholarships), as well as general fund moneys for other state scholarship programs.

The state budget for the University System of Georgia is divided into two main components. The A budget, which includes 90 to 95 percent of the state appropriations to the University System, includes the instructional budget and is formula driven. This money goes to the Board of Regents for allocation to the institutions. The formulas, developed in 1982 and first implemented in 1984, are used to request funds from the state and to appropriate funds in a lump sum back to the Board of Regents; the formulas are not used to allocate money to individual institutions. The B budget is the non-formula piece and includes funding for special initiatives that goes directly to the institutions. The budget battles and negotiations that take place usually are over the B budget.

The formulas are based on credit hours per quarter and have a differential for instructional level (lower, upper, graduate/professional) and program area. The formulas also include provisions for operation and maintenance of the physical plant and for quality improvement programs. The formulas are "enrollment driven and square footage driven," according to one legislative staff member. The total state appropriations request is the total generated by the formulas less the revenue from student tuition and fees and other institutional revenues. Tuition and fees are set at 25 percent of the formulas for instructional, academic services and student services support.

Faculty salaries are also part of the formula budget, but only once a rate increase is agreed upon. Faculty salaries have been a top priority in the budget process for the past few years. The Governor, the University System and the Assembly have committed to raising faculty salaries in Georgia to get them to the top of the Southern Regional Education Board (SREB) states. The Governor has committed to increase faculty salaries six percent per year for four consecutive years; to date, two six-percent increases have been granted.

The Regents submit a unified budget to the Governor. The Regents' request comes in several pieces: first, the formula budget, where they must provide justifications for rate increases; second, the general obligation bond request, where they have regular priority projects, pay-back projects, and minor capital outlay projects; third, the salary request, which is inserted into the formal budget once a rate increase is agreed upon; and fourth, special initiatives for improvement.

The Office of Planning and Budget, which is the Governor's budget office, receives the Regents' request and develops the Governor's budget request. Individuals in the Education Development Division at the Office of Planning and Budget, as they consider the Regents' request, communicate primarily with policy and budget officials from the University System office, not with staff from the individual institutions. Once developed, the Governor's budget is submitted to the Assembly, which, according to one state official, typically makes additions to (rather than subtractions from) the Governor's budget. There is typically not much negotiation or argument over the formula request; most of the legislative battles are over the special requests in the B budget. The Governor has line-item veto power in Georgia, and can veto special initiatives. He must veto an entire item, however, and cannot just reduce funding amounts.

Once the Assembly and Governor have approved a budget, the Board of Regents makes allocations to individual institutions. These allocations, according to most of the individuals we spoke with, are primarily based on the previous year's budget. The Regents do, however, take into account possible changes in income. For example, when two-year college tuition was lowered by five percent in fiscal year 1996, the system made sure that the institutions' overall budgets were not hurt by the reduction in tuition income. The allocation responsibilities of the board are a key ingredient to the influence of that body, according to one university official. While the Governor and Assembly can state some priorities that they have for the allocation of dollars, the Regents are free to allocate as they see fit. The Regents' budget allocation process is very political in its own right, said one legislative staff member, but the politics occur between institutions and the board rather than with the Assembly or Governor. Because of this, it is difficult for the Governor or Assembly to institute real policy changes, said one official.

To address the Governor's requirement for redirection of funds in the 1995-96 budget, the Board of Regents said that they would use the increase in new formula money (which amounted to a 1.7 percent increase) for incentive purposes. The Regents asked for proposals for collaborative activities or for programs that would establish patterns of national excellence. Approximately 21 collaborative activities and 3 "patterns of national excellence" were funded in the fiscal year 1996 budget.

Also in the 1995-96 budget session, the Governor recommended funding for eight special initiatives for the University System. These initiatives were "student centered (and) technology driven" and amounted to $43.8 million. These initiatives included activities such as "connecting teachers and technology" and advanced technological equipment for classrooms and laboratories at two-year institutions. In addition, a provision for "one statewide library" was funded to establish a systemwide-and ultimately a statewide-electronic library.

The shift toward special funding initiatives continued with the fiscal year 1997 request, which called for special funding in areas such as the P-16 reform effort, facilities master planning, renovation and rehabilitation of facilities, and model classrooms for the regional universities and the two- and four-year colleges.

According to the chancellor, the adoption of special funding initiatives is an important change in the budget process. Instead of distributing the increases based on enrollment growth, the new budget uses incentives to reflect state priorities. The intent is to develop a culture of collaboration among the institutions. The system is "trying to get away from an enrollment-driven formula and focus more on quality," said one state official. Another suggested that it is "somewhat unprecedented" for the system to get such large amounts of money for special initiatives, and that the state is "grappling" with what to do about this, particularly in terms of continuation of funding for these special programs. "The chances for funding for this year's [fiscal year 1997] new initiatives are going to be slim," said one state official, because of the tight budget year and the call for a major redirection of funds.

Despite this prediction, the initiatives were all funded-though not at the level requested by the Regents. The Regents' request called for $65 million for special initiative funding; the Governor's budget request was for $19 million in special initiatives and the final budget provided $16.5 million for these initiatives. A significant part of the difference between the Regents' request and the final funding was in the area of support for renovation and rehabilitation: the Regents had asked for a significant increase in funding for major repair and rehabilitation projects, but the policy-makers saw the increase as too much too fast. Rather than the $30 million initially requested for the initiative, the University System received $6 million in additional funds in this area.

The emphasis on these initiatives and incentives is problematic for some administrators in the system. According to a state official, many presidents are concerned that money is being taken away from enrollment. He said that while presidents all support the "party line" on these initiatives, there is some grumbling beneath the surface. An administrator said that there are advantages to the initiatives, but the "concern we have is the extent to which special-targeted, earmarked initiatives are beginning to dominate flexible formula funding." Earmarks go for good things, she argued, but they end up costing resources as well because the earmark never quite provides for all of the program. "And then what happens," she said, "is you're short on formula money" and you have difficulty meeting some of your core objectives.

With the new strategic planning initiatives from the Board of Regents, said one state official, every budget request refers back to a set of strategic planning goals. This is appreciated in the political process, he argued, because it clarifies how everything ties into the overall strategic plan.

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Program Review and Approval

All proposals for new programs must come to the Board of Regents through its education committee. The process was described as "fairly rigorous." Essentially, the proposal goes first to the chancellor and his staff for preliminary screening. It is then reviewed by the board and, if approved, it is developed into a final proposal, which also goes to the board. At any time in the process, according to one president, another institution can raise questions about whether the program would be duplicative or whether it is educationally sound. All those questions are aired through the review process. "It does cause some tension, but basically I think that the process has worked reasonably well," he said.

The program review process is also currently in transition. The process has been changed to add a probationary period for new programs; that is, programs may be approved on a probationary basis and then allowed to develop over four or five years before receiving final approval.

The mission review process currently underway may also trigger some changes in program review. An external committee is studying the mission of the entire system and then trying to establish specific identities or missions for each institution.

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Information Systems

There are different interpretations of the extent to which good information is made available by the University System. A legislator said that to his knowledge, there is not a great deal of information coming from the system to the Assembly. This information may be available, he acknowledged, but he has not seen it. A state official pointed out that the Board of Regents is a bureaucracy and that it is often difficult to get information from them. "It can take a long time to get any information to make a policy decision," he said. Differences in institutions and the way they gather information make cross-institution comparisons difficult, said this official, even though Georgia has a consolidated system. With advances in technology, he said, some of this seems to be getting better.

There are few reporting requirements within the system, said one official, and faculty and presidents like this because they do not have to produce many reports. One president argued that information is collected and that while it is not used to a significant extent in the decision-making process it is available if anyone wants it.

There is currently no accountability legislation in the state, though many of those we interviewed said that legislators are interested in accountability and assurances about the use of their money. "Accountability is really hands-off," said one legislative staff member. "The issue of accountability is one that we . . . feel strongly about and have tried to address before the Legislature comes to us with specific mandates," said one University System official.

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Regents Examination

In 1973, the University System implemented a new requirement for graduation from its institutions: students would have to demonstrate competence in the areas of reading and writing if they were to receive an undergraduate (associate or baccalaureate) degree. A two-part test is administered to all students and includes a reading and essay section. Students who have earned 75 quarter hours of college credit and have not passed both parts of the exam must take remedial reading and/or writing courses until they have passed both tests. In 1993-94, approximately 72 percent of the students passed the Regents' test on their first attempt; almost 50 percent of those who repeated the test eventually passed it.

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Transfer and Articulation

Those we interviewed agreed that the transfer process works fairly well between the institutions within the University System. "There have been few complaints about transfer in this state," said one university official. Part of the reason for this may be that the University System institutions share a core curriculum, which is easier to require and implement under a consolidated board than under most other governance structures.

Approximately 5,000 students transferred from two- to four-year institutions in fiscal year 1994. Over one-quarter of these students came from DeKalb College, which is more than three times the size of the next largest two-year institution. Forty-four percent of all transfers from two-year institutions transferred to one of the four research universities, with the majority going to either Georgia State or the University of Georgia.

Transfer between DTAE and University System institutions has not worked as well, partly because these systems do not share the same core curriculum. The new arrangement between the University System and DTAE is designed to increase the emphasis on program articulation between these two systems. Agreements can be made at the local level, but must be approved by both the DTAE board and the Board of Regents.

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