Coordinating Processes For Illinois Higher Education

The Budget Process
Program Review
The Priorities. Quality and Productivity (PQP) Initiative
System Articulation

 

The Illinois system of higher education is coordinated by IBHE through processes that have evolved from the board's statutory authority: to analyze needs and develop a master plan; to recommend budgetary needs for operations and for capital improvements to the Governor and General Assembly; to administer state and federal grant programs; to approve new and review existing programs of instruction, research or public service for the public sector in relation to educational and economic justification; and to approve or disapprove operating and degree-granting authority for nonpublic colleges and universities. We describe the major coordinating processes below from the perspectives of those within the system.

The Budget Process

The budget process begins at the institutional level. Governing boards and ICCB submit their requests to IBHE by November. There follows a series of "big picture meetings" in which IBHE staff and the presidents of the 12 public universities discuss the needs of each campus. During these meetings, general rules are established dealing with such issues as salary increases, utility costs, and tuition and fee increases. Institutions disregard these "rules" at their own peril. During the past year, for example, the SIU board tried to increase tuition by 13 percent instead of 3.5 percent as recommended by IBHE. After a variety of pressures brought through the Legislature, SIU changed its mind and went back to the 3.5 percent that everyone else was adopting.

IBHE next drafts a "shadow budget" as an indicator of what it might recommend to the Governor. Copies of the shadow budget are given to the presidents and to the Governor's Bureau of the Budget. This design encourages presidents to buy into IBHE's requests and concurrently seeks input from the bureau on what is possible. Even before developing the shadow budget, IBHE tries to get a sense from the Legislature and the Governor of the resources available for higher education. The strategy used in the past several years is to try to present a reasonable budget that has to be given serious consideration in the Legislature and the Governor's office. While this process of consultation was cynically described by one president as "asking for what they know they can get," IBHE staff believe they push the limit on what the state can provide. During the most recent year, IBHE cut $90 million from the requests of system boards while recommending a budget that was more than $92 million higher than the previous year in general funds support.

The presidents comment on the shadow budget and there is additional discussion. By January, discussions end; IBHE adopts a budget and sends it to the Governor and the Legislature. Typically, the Governor and majority and minority heads of each of the Illinois houses meet to negotiate and decide on the final budget. For the last two years, the Governor has agreed to the higher education budget advanced by IBHE.

By this time, a budget bill has already been introduced in the Legislature, and it is amended to conform to the recommendations of the Governor's Bureau of the Budget. At budget hearings, testimony on higher education is first taken from IBHE staff, then from the system chancellors or presidents. Institutional chief executive officers sit with system chancellors and presidents at the hearings.

IBHE conducts several analyses of cost data. Reported costs for an institution are compared with projected costs if the institution provided all instruction at the average state cost per student. Institutions whose costs exceed the per student average by more than five percent are encouraged to reduce costs. Those with reported costs below the state average by more than five percent may be encouraged to reduce enrollment. Cost studies allow IBHE to look at the results of the PQP process in institutions that have cut costs, cut programs, or are reallocating funds. The process for university cost studies as well as the format tables and charts have been in use for over 15 years so there is a considerable degree of constancy, stability, and longevity in the financial data.

The budget process does not always seem as rational and well-organized to institutional participants as it does to IBHE staff members who described it for us. The president of a comprehensive university talked about the process as "bizarre." He said, "Institutions are forced to begin planning now for what they will need in the next fiscal year; they work through their own campuses and through their governing boards and then give something to IBHE. At this point, categories of incentive funding miraculously appear, but institutions have not previously been told there is extra money in the budget if they do an especially good job on x or y." The president believes that if the process were used correctly it might really drive the way an institution established and met policy objectives.

This same president praised the board for providing PQP bonuses in the budgets of those institutions that had, according to IBHE representatives, effectively addressed this initiative. He said this was a powerful way of making a statement about what was important and should be taken seriously. A community college president was not so sure that the PQP process furnished usable data about what was happening on his campus.

A private sector representative suggested that the current cost data collected by IBHE is "suspect." The methodology excludes significant costs, he said, such as retirement, fringe benefits, and capital costs. He thinks that the cost data for each institution could be 50 percent higher than that reported. Another private sector representative criticized the IBHE and legislative focus as revenue-driven rather than expenditure-driven. From his perspective as well as the perspectives of community college representatives, the net effect of many board procedures favors four-year institutions at the expense of community colleges, where funds may be in greater need.

A representative of the Bureau of the Budget told us that enrollment expectations or projections are not used at the state level. The chair of the Senate Appropriations Committee said there does not appear to be any formula or procedure for relating enrollment to budgets, then added, "After the fact, IBHE looks at costs-per-student and then tries to adjust requests." An IBHE staff member suggested that while budgets in Illinois are not enrollment-driven, a sizable jump in enrollment at an institution might be considered a justification for an increase.

Chicago State University is a case in point. During the several years prior to our visit, the institution increased its enrollment by 68 percent while receiving only a 19 percent increase in funding. In the fiscal year 1995 budget cycle, the institution requested a 29 percent increase which was whittled down to an 11 percent increase by the Board of Governors and finally to 4.5 percent by IBHE. An IBHE staff member justified the small increase by noting that Chicago State had taken a dive in enrollments in the late 80s while their funding remained relatively stable. The validity of this explanation notwithstanding, Chicago State was able to obtain $1.7 million beyond the amount recommended by IBHE in one of the few exceptions that occurred in that year's budget process. We were told this happened because Democratic members of the Legislature wanted to challenge the Governor's claim that he had "an education budget." Through a series of compromises, each of the legislative caucuses received funds they could provide to higher education. The Senate minority leader, who is from Chicago, was instrumental in arranging the additional funds for Chicago State.

In the final analysis, we were told that the entire system functions not because it's in the statutes, but because it's not. The board has no statutory right to mandate budgets. It can review them, but it does not have final authority over them. The system works because institutional representatives have thought that it is in their general interest to go along, to cooperate, to present a united front, and not to try to submit individual budgets to the Legislature. There have been times when individual institutions, usually the U of I, have threatened to submit their own budget because they were displeased by some of the decisions of IBHE, but in the end they have gone along.

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Program Review

IBHE has been successful in exercising a reasonable degree of control over the proliferation of new programs. A board staff member told us that the approval process had been aided by focus statements, a concept he attributed to the IBHE chair at the time. The board previously asked campuses to create mission statements, but according to this staff member, "The attempt of the campus to write a mission statement turns out to be sort of a hundred-year project. They weren't getting anywhere." So IBHE decided to do its own focus statements. These have more sharply defined the role of each campus and in so doing have confined some of the more ambitious aspirations.

We were told that the most important steps of the program-approval process happen on campus. When an application is received by IBHE, it is compared with criteria that have been developed for each sector. The review process operates at both the formal level (through advisory committees and other communications) and the informal level (through constant consultation and collaboration). The process moves very slowly, a source of comfort to people within and outside IBHE. The process is more formal and better documented for private than for public institutions. For community colleges, program approval takes place primarily at ICCB, with review by IBHE mostly a formality, unless the program is contested by another institution.

Program challenges most commonly involve duplication. Formal criteria address this issue in public institutions (including community colleges), but duplication is not a criterion for the approval of programs for private institutions. The statute authorizing board authority for the private sector was essentially a consumer protection bill, as evidenced by its title in the 1960s as the "diploma mill bill." On the issue of whether IBHE should approve private sector programs that reduce the productivity of public institutions, an IBHE member suggested the board could not stop private institutions from spending their money. The differences in IBHE statutory authority for public and private institutions probably accounts for some of the opinions among individuals we interviewed that privates are favored in IBHE processes.

Chicago State administrators, who believe the institution would benefit substantially by having a master's degree in social work and an MBA program, were critical of the IBHE process for approving new programs. In the judgment of a senior administrator, this is because "The process does not allow for the needs of a particular area such as Chicago." To serve the needs of the population in a segregated city, the administrator continued, "We need to have such programs even if they already exist elsewhere."

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The Priorities, Quality and Productivity (PQP) Initiative

The impetus for the Priorities, Quality and Productivity (PQP) initiative has been to increase efficiency-to get the best use of dollars for higher education. In response to 1989 gubernatorial concerns and "mixed public perceptions" about higher education accountability and productivity, IBHE established the Committee on Scope, Structure, and Productivity. In 1991 the new board chair called for institutions to set priorities and to improve quality and productivity. As the initiative evolved, each college and university was expected to focus its mission, to set priorities among programs and services consistent with that mission, and to consolidate or eliminate lower-priority and lower-quality programs and services to provide the resources for reinvestment to strengthen the quality of higher-priority programs and services.

At the October 1992 board meeting, IBHE staff recommended the elimination, consolidation, or reduction of 190 programs at public universities, including seven percent of all undergraduate programs. In addition to reductions in instructional programs, staff recommendations called for phasing out state support for intercollegiate athletics, redirecting six to nine percent of the expenditures for research and public service to undergraduate education, and paying particular attention to faculty workload assignments for undergraduate education.

In 1993, the initial 190 programs were increased by another 33 identified by IBHE staff as economically and educationally unjustified. Out of this total of more than 220 programs, a staff member told us that about half were either eliminated or reconstituted in a more cost-efficient format. There are different estimates of the savings produced by the process. One IBHE staff member estimated cost savings for the two-year period from 1991 to 1993 at around $90 million, although he conceded this was a difficult number to calculate because of the flexibility campuses have in moving funds around once they receive them from the state. A former staff member suggested that even if all of the programs on the so-called hit list in the first and second years had been eliminated, the savings still would have been "nickel and dime stuff." Supporting this latter perspective were the comments of a faculty union representative who told us that most of the faculty in the 125 programs actually eliminated were absorbed into new programs or moved to other existing programs. He called the savings "fictitious," arguing that they came as the result of attrition of faculty members and either not replacing full-time faculty at all, or replacing full-time faculty with non-tenured faculty. He also said that some of the resources freed were used to increase faculty salaries.

A university president told us the common view that institutions have been able to keep all of the funds saved through PQP is not quite correct. The PQP process was preceded by a state rescission that took from institutions one-fourth to one-half of the funds they were likely to be able to free. Nonetheless, the president said that the results have been positive and that the real reinvestment would provide for a stronger system in the future. Even the former board staff member who described the savings as "nickel and dime stuff" said that about half of the effort has involved real reform-so that programs now make more sense than they did before.

In fiscal year 1995, IBHE gave bonuses ranging from $200,000 to $500,000 to 7 of the 12 public universities they judged particularly meritorious in implementing the PQP process. The five institutions that did not get bonuses complained to their local legislators and the heat grew sufficiently intense that IBHE staff plan to drop this approach. For fiscal year 1996 they will try to reward institutions doing the best job by giving them a larger share of the new program money in the hope that this approach will not stir up so much trouble in the Legislature. Also to dispel concerns raised by the 1995 approach, additional money will be provided to all institutions under a new "undergraduate education" bonus category.

Board caution is probably justified. At one of the early budget hearings for the current fiscal year, a legislative representative for IBHE was asked by the chair of the House Appropriations Committee, "Are there any blatant things in this budget like the PQP bonuses?"

IBHE is moving toward indicators for academic productivity as the next stage of PQP. In a public meeting, the chair described his "ten percent rule." No matter what an institution does, at least ten percent of the programs they have at any given time are probably of low quality and in need of review. PQP should be seen as a continuous quality-improvement initiative. According to this perspective, the easy program decisions were made in the first stage and now institutions face the more difficult decisions. "We are not about saving dollars," he said. "We are trying to use dollars to transform what we do. In the next phase PQP must consider the role of the faculty and how they spend their time."

The early stages of the PQP process received high praise from virtually every political leader we contacted, with the exception of some Democratic legislators. We were told by an assistant to the Lieutenant Governor that the process took an onerous burden off legislators in determining which programs ought to be closed so that resources in the current environment of constraints could extend as far as possible. A budget office representative said PQP has given the impression of accountability and that it has helped keep budgetary requests within the five percent range that more or less is reasonable in state budgeting. We were also told that PQP is appreciated by the Legislature because it departs somewhat from the consensual processes the board had followed in the past.

A senior senator described PQP as the first step toward accountability for IBHE. At the same time, he criticized the board for the timing of their 1992 report, noting that it was released after the board had asked universities to evaluate their programs but before universities had provided the results of this evaluation. The senator added, "The universities were livid at this action of the board." Democratic legislators were also critical. A senator who is particularly concerned about problems at Illinois State University and believes that the PQP process contributed to them, said the process was not communicated well and the overall goals were not clear. A Democratic House staff member, while acknowledging the IBHE attempt to set priorities, told us that during the worst budget years, "PQP raised howls from the campuses and from legislators because IBHE had recommended cuts to some of the sacred cows like the Northern Illinois Law School and the Illinois State Agricultural Program." He continued, "These programs were not eliminated because the IBHE does not have the power to do so." At the time of our visit, however, the Legislature was no longer Democratic and was much more supportive of PQP than its predecessors.

Institutional representatives, while generally positive about the impact of PQP on efficiency, were more qualified in their praise than political leaders. Some suggested that the impact of the initiative varied widely by institutional type. A senior administrator for the U of I said that other institutions had "stone-walled the IBHE." A faculty union representative argued that the U of I probably did not pay any attention to it. We were also told that the Board of Governors praised it publicly but probably did not do much about it and that the Board of Regents (particularly Illinois State) defied IBHE. One respondent suggested that many program reductions involved little more than getting rid of "catalogue clutter, stuff that's been around for a long time and people knew shouldn't be offered but was still there for one reason or another." A prominent example given was an inactive Ph.D. program in mining at the University of Illinois Urbana campus that was ultimately abandoned after an unsuccessful effort to keep it in the catalog.

A faculty member suggested that the IBHE executive director and chair were in fact "scapegoats to take the heat off institutional leaders who did not want to confront their faculty." Supporting this perception were the comments of a senior U of I administrator who suggested that PQP provided his campus administration with the camouflage they needed to do the things that needed being done anyway. He added, "The administration almost leapt for joy at the board's PQP initiative." A faculty labor representative described the focus of the board on academic programs as "mistaken," arguing that the board should have focused its efforts on administrative expenses and costs. An official of one of the discontinued system boards said that building political support has been an important outcome of the PQP exercise.

Finally, the process clearly worked better in some areas than in others. Intercollegiate athletics did not go through the same type of discussion that characterized the other programs identified by IBHE. Ultimately, IBHE abandoned its effort to redirect state-appropriated funds from intercollegiate athletics to academic programs.

Whatever the magnitude of savings, it seems clear that IBHE has improved its reputation for effectiveness. A K-12 representative described the PQP process as the closest thing to reform in higher education he has seen, adding, "PQP has given IBHE more muscle and made them more vigorous in their view of the state-level leadership they might provide." A member of IBHE said, "Board reputation has been enhanced because the board has been able to reallocate funds to institutions from the PQP process." A reporter told us PQP had a positive effect on institutions.

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System Articulation

Encouraging institutions to work together across segmental boundaries is one of the functions a coordinating board might be expected to address and it is one of the action items on the IBHE agenda. There are, however, widely divergent perspectives on the effectiveness with which IBHE encourages the diverse institutions that comprise Illinois higher education to think of themselves as an integrated system.

We were told by a senior IBHE administrator that articulation and transfer between two- and four-year institutions has been on the agenda for almost 100 years because Joliet was founded in 1910 and current initiatives will be fully implemented in 2010. From his perspective, IBHE and ICCB made the decision that transfer and articulation would be addressed cooperatively as a statewide initiative to develop a systematic process for improvement. As with other items on the consensus agenda, IBHE started with system academic officers and involved faculty in leadership positions on the campuses. To date the initiative has produced a new general education core acceptable at all public institutions and ten area panels that jointly encompass 75 percent of the students who transfer. Panels include high school faculty members as well as faculty representing universities and colleges. Plans are to have a fully articulated program in nursing by fall 1996. An IBHE staff member told us that Illinois has made more progress in articulation and transfer than most other states.

In contrast, an ICCB member told us that IBHE has studied articulation for 26 years. When the topic once again came before IBHE recently, staff suggested that it should be studied some more. The ICCB member who sits on IBHE rejected the recommendation and used information about the 3,000 annual reverse transfers to show a senior U of I administrator what would happen if community colleges decided to reject their credits. A comprehensive university president described the new general education core as, "a way of backing the U of I into a corner so they can be less snooty about taking general education courses from transfer students." The same president described the board's approach as "non-substantive but tactically effective." ICCB staff used the information system to show that in the final analysis very few students transfer to the U of I.

A staff member from ICCB was even more blunt in his assessment of IBHE leadership. While acknowledging the transfer and articulation effort as "useful," he said it was about four or five years behind most progressive states. He added, "The place where articulation is worse is with the U of I and that is where IBHE should have and could have done the most, but hasn't. IBHE has stepped in and grabbed the agenda and taken credit for progress that has essentially been accomplished through individual community colleges and the ICCB." Characterizing IBHE transfer and articulation efforts as "not cutting-edge," he said that there is "a lot more rhetoric than actual change."

The reality of Illinois articulation probably lies somewhere between these contrasting viewpoints-as suggested by the closing comments of an IBHE staff member. He told us, "Articulation . . . must constantly be on the agenda. Once you have a general education core, institutions change their approach to general education, so the process must constantly be attended." His description of enforcement procedures for the transfer initiatives and core curriculum reflected the weak statutory authority of IBHE as well as its consensus mode of operation. Colleges will submit their requirements to IBHE and the outcome will be an Internet list maintained by an office not yet identified.

The IBHE role with respect to relationships between the private and public sectors seems much more straightforward. A university president said IBHE's role is to "compromise the public institutions so they would not trample on the privates." He sees this as a great source of strength for IBHE in the political context of Illinois. From a different perspective, the chair of IBHE told us that the board has a role in preserving good relationships between the public and private sector. He continued, "Every once in a while a head of steam builds up to take money away from the private sector because public higher education has so many problems." As a chair, he tried "to nip such efforts in the bud."

The "not-so-veiled resentment" that characterized the reactions of many community college representatives to IBHE was mirrored in the comments we heard from K-12 respondents. For instance, we were told that IBHE ignored the K-12 board in its discussion of admission requirements during the 1980s, despite the fact that K-12 was involved concurrently in looking at outcomes. We were also told, "There needs to be some way of linking higher education and basic education efforts. With respect to minority student achievement, higher education takes the moral high ground, but efforts at the institutional level in absence of pressures from the state have been pretty meaningless. Nothing much happens." IBHE's efforts to assess affordability were described as another "strain on the conversation" because the board never considers the impact on elementary and secondary school costs. Rather, it sends a message to K-12 education, "If you would do a better job of preparing students, our costs would go down." One respondent concluded, "No matter what happens, seems like the ball rolls downhill."

Concurrently, we were told by IBHE representatives that the relationship between higher education and K-12 was becoming more important. The arrival of a new superintendent and the activities of a joint Board of Education and IBHE Education Committee were identified as "promising developments." From our K-12 respondent's perspective, however, the Education Committee is "a wonderful idea without authority, a very ineffective group" where meetings exemplify the gulf: "They sit on one side, we sit on the other." Most of the effective cooperation between schools and universities, we were told, has occurred at the local level.

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